the test does not start
Tagged: Learnpress Support
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AuthorPosts
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September 16, 2021 at 6:00 PM #785954Dominik JungeParticipant
Hello,
the students cannot take the exam!!!
we have WordPress 5.8.1
Ultra PremiumVersion: 2.6.3
Elementor Pro: 3.4.1
LearnPress: 4.1.3.1
LearnPress – WooCommerce Payment Methods Integration: 4.0.1http://prntscr.com/1sf4ih9
http://prntscr.com/1sf4o2x
http://prntscr.com/1sf4vme
http://prntscr.com/1sf5amfwhere is the problem?
Can you help me please?Regards Marco
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September 17, 2021 at 9:55 AM #786099DaisyModerator
Hi Marco Lillich,
With your problem, we need to access your admin page to check, can you provide me your website URL and your admin account? We will check the problem for you.
Note:
- When submitting your information, please use “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/
- And please back up your website before we do anything on your website.
Yours Sincerely,
Daisy
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ThimPress Support Team
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September 17, 2021 at 8:05 PM #786221Dominik JungeParticipantThis reply has been marked as private.
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September 18, 2021 at 4:00 PM #786293Dominik JungeParticipantThis reply has been marked as private.
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September 20, 2021 at 3:51 PM #786599DaisyModerator
Hi Marco Lillich,
I assigned this issue to our developer and will give you a solution asap.
Best Regards,
Daisy
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September 23, 2021 at 4:52 PM #787478DaisyModerator
Hi Marco Lillich,
We have fixed your issue on your website. Please check again.
If your issue is resolved, please tell us so that we can close this topic.
Sincerely
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Thimpress Support
Daisy
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September 24, 2021 at 8:39 PM #787841Dominik JungeParticipantThis reply has been marked as private.
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September 25, 2021 at 6:05 PM #788083DaisyModerator
Dear Marco Lillich,
Learnpress does not have the ability to send an email after the quiz is over. Learnpress only has the function to send mail after the course is over.
Best regards,
Daisy
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November 17, 2021 at 6:26 PM #798889Dominik JungeParticipantThis reply has been marked as private.
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November 17, 2021 at 11:28 PM #798935Dominik JungeParticipantThis reply has been marked as private.
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November 18, 2021 at 11:37 AM #799062DaisyModerator
Dear Marco Lillich,
Please update the LearnPress – WooCommerce Payment Methods Integration to the latest version and check it again.
Best regards,
Daisy
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November 18, 2021 at 4:36 PM #799139Dominik JungeParticipant
Hello,
LearnPress 4.1.4
LearnPress WooCommerce Payment 4.0.1
WooCommerce 5.9.0
WooCommerce PayPal 1.6.1
WooCommerce-Zahlung 3.2.3It is the latest version and the problem persists.
Please take a look at the system yourself. I have already given you access data.Regards Marco
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November 19, 2021 at 2:43 AM #799243DamilolaParticipant
I have similar problem. Courses and quizzes can be assessed on the site.
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November 19, 2021 at 2:32 PM #799501DaisyModerator
Dear Marco Lillich,
Your LearnPress WooCommerce Payment plugin version is not the latest. Our latest version is 4.0.4
Please update it and try again.
Best regards,
Daisy
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November 19, 2021 at 6:32 PM #799771Dominik JungeParticipant
Hello Daisy,
we had no information that a new version was available for download in the dashboard and that this version would not be imported automatically. this version seems to be important for the system to run stable.
we are now testing this 4.0.4 version.Regards Marco
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November 20, 2021 at 1:57 PM #799952DaisyModerator
Dear Marco Lillich,
After updating the plugin, is your problem solved? If it has been resolved, please notify me, I will close this topic.
Best regards,
Daisy
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November 24, 2021 at 8:16 AM #800700Dominik JungeParticipant
Hello,
yes, the problem is fixed after the update. Thanks for the quick help.
Regards Marco -
November 24, 2021 at 11:26 AM #800761DaisyModerator
Hi Marco Lillich,
So happy to hear that your problem was resolved.
Because your issue is no more. I will close this topic now.
Sincerely
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Thimpress Support
Daisy
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