"Theme Customization Services" messages not sending
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I have attempted on several occasions to send the following message to your developers through the “Theme Customization Services” page:
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“It was suggested in the Support Forum that I contact you in regard to this issue.
I was wondering whether it would be possible to change the “Carousel Posts” element in the EDUMA theme to display the CATEGORY and date rather than the AUTHOR and date. I have made a child theme, copied the “inc>widgets>carousel-post>tpl>base.php” file and have edited the text “get_the_author()” to “get_the_category()”. Unfortunately, this did not change anything on my site, so this edit to the child theme doesn’t seem to work.
In testing, I have also modified the parent theme’s base.php file. That only produced the text “Array.”
Thank you for your help and any suggestions you can provide.”
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Unfortunately, when I click “Send” the message fails to go through and the “Send” button continues to show that the page is loading. I have attached an image.
Thank you for your help in getting this message to your developers.
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