Two Order link in profile page

[marvinsweb]

Hi,

The student can see two order page when I enabled woocommerce. Is there a way we can remove orders woocommerce menu?

Please see screenshot: https://prnt.sc/RgRAq4WtI3pk

[Julia]

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[marvinsweb]

Hi, I did follow your instruction and added the code to the child theme but I can still see it.

Please see screenshot.

code:
https://prnt.sc/iKwZqzqCIGc_

profile menu
https://prnt.sc/BoWigaBwC2_W

[Julia]

Hi marvinsweb,

Please give me your site URL and a WordPress admin account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check your issue.

And please backup your website before we do anything on your website.

———–

Yours Sincerely,

Julia

[marvinsweb]

Hi, instead of removing can I rename the label from Orders Woocommerce to My Pending Orders?

[marvinsweb]

I will also need to add “My” to Orders, Wishlist, Certificate, etc

[marvinsweb]

I will also need to add “My” to Orders, Wishlist, Certificate, etc so it will be labelled as: My Orders, My Wishlist, My Certificate, My Quizzes, etc.

Need to also add a new link under Courses labelled as “Search New Course” and link it to the all courses page.

Thanks!

[Julia]

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[marvinsweb]

Please disregard the other request.

Only this one now:

In the lp-profile menu can I rename “Orders Woocommerce” to “My Pending Orders” its just re-labelling the links on the menu?

[Julia]

Dear marvinsweb,

You can use Loco Translate plugin to translate it in Theme, Plugin … You can read here to know how to use Loco Translate: https://thimpress.com/knowledge-base/loco-translate-guide/

You can install that Plugin.

First, maximize Loco Memory.

Step 1: Please go to Loco Translate -> Settings -> Skip PHP files larger than: up to 800KB Number of backups to keep of each file: 0 -> Save

Step 2: Please go to Loco Translate -> Theme(plugin) -> Eduma theme(Learnpress plugin ) -> Edit template -> Sync -> Save.

Step 3: Go to file translate of the theme(plugin) -> Edit -> Sync -> Save -> find text you need then change -> Save.

Note: Please choose location translate file is System

then go to your Dashboard => Loco Translate => Plugin (or Theme) => LearnPress (or Eduma/your theme) => New Language

at Choose a language => Select your website Language (i.g English (United States))

at Choose a Location => Systems => check it

Start translating

Then it shows a translate template for you, you can find that word in the Filter box, then enter your changed word to the translation box => Save => Sync

Sincerely

==============

Thimpress Support

Julia

[marvinsweb]

Can I also insert a new link as part of the said menu?

[Julia]

Hi marvinsweb,

Sorry, but we have not had that feature yet.
Thimpress Support

Julia

[marvinsweb]

Hi, how do I enable the user registration information be sent to the subscribers email?

Right now when a user registers it does not send the user name and password to the user. It only receive any notifications or email if they purchase a course.

Please advise.

[Julia]

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[marvinsweb]

Hi, is it possible for me to customize the lp-profile page?

[Julia]

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[marvinsweb]

Hi,

I have enabled products in wordpress as we will be selling not just courses but also products and digital products. I noticed that when the client clicks on Order Woocommerce they don’t have any way to go back to lp-profile since this is the main user account.

Is there a way to combine both the lp-profile and my-accounts page? Its a bit confusing as moving to different pages. I searched in your forum and found similar questions but its locked. Is there any solution for this?

Please advise.

[Julia]

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[marvinsweb]

Hi, the right top most corner of UDEMY there is register and login I’m not sure if its called toolbar menu or what but is there a way I can add another link or edit that menu so I can add more links?

[Julia]

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[marvinsweb]

Hi,

I have renamed the permalink for lp-profile to my-dashboard now when a student completed the course he is still being redirected to lp-profile instead of the updated permalink my-dashboard.

Where do I update that?

[Julia]

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[marvinsweb]

Hi, what should I do?

[Julia]

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[marvinsweb]

If I return it to the default name will it revert back to the original function? Can you tell me the name it should be? lp-profile or what? Because when I tried renaming my dashboard back to lp-profile it goes directly to profile when completing the course instead of the default showing the certificate/course?

[Julia]

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[marvinsweb]

Hi, how to hide page title and all titles on each post or page even in courses page?

[Julia]

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[marvinsweb]

Hi, how do I make the all the pages I created the same height with the course page generated by learnpress.

Example:

The header height I want to be the standard is from this page: https://grestyacademy.com/courses/

but the page I created which is https://grestyacademy.com/contact-us/ has a different height.

Please advise.

[Julia]

Hi marvinsweb,

I assigned this issue to our developer and will give you a solution asap.

Best Regards,

Julia

[marvinsweb]

Ok thanks. Looking forward.

[Julia]

Hi marvinsweb

Our developers are checking on it, please give us a little time, we’ll come back soon. Thank you for your patience.

Julia

[marvinsweb]

Ok no worries. I will wait

[Julia]

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[marvinsweb]

Hello any updates?

Now the courses page looks awful. Please check. I created a all courses page just to adjust the header height.

https://grestyacademy.com/courses/
https://grestyacademy.com/all-courses/
https://grestyacademy.com/contact-us/

[Julia]

Hi marvinsweb,

I assigned this issue to our developer and will give you a solution asap.

Best Regards,

Julia

[Julia]

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[marvinsweb]

Hi, the last screen on your video which is the single course page. The header is small and not consistent with all the other pages. How can I adjust the size to be consistent with all the pages?

[marvinsweb]

Here is a screenshot https://prnt.sc/NVGh-168FrRe

[Julia]

Hi marvinsweb,

I assigned this issue to our developer and will give you a solution asap.

Best Regards,

Julia

[marvinsweb]

Hi, looking forward.

[Julia]

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[Julia]

Hi marvinsweb,

We have fixed your issue on your website. Please check again.

If your issue is resolved, please tell us so that we can close this topic.

Sincerely

==============

Thimpress Support

Julia

[marvinsweb]

Hi, thank you!

[marvinsweb]

Hi, My next question is how can I reposition the hamburger menu or the mobile menu so that it will not overlap with the top bar line. Please see image attached.

https://prnt.sc/lsjKBKQauNoO

[marvinsweb]

Hi, My next question is how can I reposition the hamburger menu or the mobile menu so that it will not overlap with the top bar line. Please see image attached.

https://prnt.sc/lsjKBKQauNoO

Also in the same screenshot the video background is being cropped in mobile version. I have created a section for mobile only and added a vertical video but its always being cropped even in elementor preview. Is there a way I can show the full video in mobile?

[Julia]

Hi marvinsweb,

We have fixed your issue on your website. Please check again.

If your issue is resolved, please tell us so that we can close this topic.

Sincerely

==============

Thimpress Support

Julia

[marvinsweb]

Hi, how do I adjust it?

[marvinsweb]

Hi we still have this error on registration form.

1. The a href tags is showing instead of the actual login link when trying to register.

Error: This email address is already registered. Log in with this address or choose another one.

Please see screenshot for the actual error https://prnt.sc/ZvmZv06zP4Bf

2. Also in the screenshot, is there a way we can show a tooltip notification or any readable words that the passwords does not match instead of just changing colors? Some people does not know what changing colors on the password forms mean?

[Julia]

Hi marvinsweb,

I assigned this issue to our developer and will give you a solution asap.

Best Regards,

Julia

[marvinsweb]

I think it was fixed before as I raised it previously but when there is an update is reverted back. Please send that note to the developer.

[Julia]

Hi marvinsweb,

We are checking your site. Please be patient, I’ll come back soon.

Yours Sincerely,

———-

Best Regards,
Julia

[marvinsweb]

Hi any news?

[Julia]

Hi marvinsweb

Our developers are checking on it, please give us a little time, we’ll come back soon. Thank you for your patience.

Julia

[marvinsweb]

Hi, any news?

[Julia]

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[marvinsweb]

Hi,

1. The a href tags error is still showing and not yet fixed.

I have tried and this is the screenshot https://prnt.sc/3acmlo_g1JC-

[Julia]

Hi marvinsweb,

I assigned this issue to our developer and will give you a solution asap.

Best Regards,

Julia

[marvinsweb]

Hi,

I have also created a user with LP-Instructor role. The account is user: smarty with pass: test but could not create any courses nor have access to learnpress dashboard. Please help how can I allow it to create courses.

[marvinsweb]

I would like to follow up on the lp-instructor error.

Everytime I login as lp-instructor and try creating a course via top bar menu >> new >> course I keep getting redirected to the home page.

Please advise.

https://prnt.sc/Jqx9Ggnq-f96

[Julia]

Hi marvinsweb,

I assigned this issue to our developer and will give you a solution asap.

Best Regards,

Julia

[Julia]

Dear marvinsweb.

Please give us WordPress site and FTP account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/. All information will be confidential for sure, we are responsible for that. We need this information to check your issue.

And please backup your website before we do anything on your website.

Yours Sincerely,

Julia

———-

ThimPress Support Team

[marvinsweb]

Here you go. I have updated the ftp access as requested.

[Julia]

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[marvinsweb]

This reply has been marked as private.

[Julia]

This reply has been marked as private.

[marvinsweb]

Ok thank you. Hope to hear from you soon.

[Julia]

Hi marvinsweb,

We are checking your site. Please be patient, I’ll come back soon.

Yours Sincerely,

———-

Best Regards,
Julia

[marvinsweb]

Hi, just want to follow up. Hope to receive an update soon

[Julia]

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[marvinsweb]

Hi, the reason why it was there is because we don’t want the students or the instructors to have access to the wp dashboard. It should only be allowed to create and manage it’s own courses.

How can we deny the instructors no permission to the dashboard and other wp admin stuff?

[marvinsweb]

Hi, please help how can the LP-Instructor have access to learnpress only for creating courses and not the dashboard and other stuff like post, jetpack and others which is admin stuff.

Please see image. https://prnt.sc/3EakxWbc0qJC

[Julia]

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[marvinsweb]

Hi, that plugin is 7 months outdated and is untested with the current version of wordpress. Any other suggestions?

[Julia]

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[marvinsweb]

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[marvinsweb]

Hi, additionally when I enabled the “There is no enrollment requirement” the start now button is missing but when disabled it shows but being forced to register. How can I disable registration on a single free course? Please see screenshots.

Enabled There is no enrollment requirement
https://prnt.sc/kJFA2rrJxoRg

Disabled There is no enrollment requirement
https://prnt.sc/t6kvOKt56dXz

[Julia]

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[marvinsweb]

Hi,

That is a bit confusing. How can a user see or know that he needs to click the lesson to start. Isn’t there a way to add a start button to make it easier for non users to start the course?

[Julia]

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[alizereh]

I had exactly the same problem as you and I realized that there is no way to put these two orders together
The best solution is to change the name to make a difference

For this solution you can check the link:
Stackoverflow: How to Change “orders woocommerce” name in LearnPress Profile

[Julia]

Dear marvinsweb,

Thanks.

 

Best regards,

Julia

 

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