Url of lesson doesn’t open in course
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Hello,
I have a website for guided audio meditations. I created it in WordPress with theme Eduma. I am using LearnPress for courses and meditation.
I created sample course in Thim elementor kit. I wanted to use design of this course on all other courses on the page. The same I did with lessons. I used short code of sample course and put it in Elementor Pro to create course with this design. When I click on the lesson in the course, the url in adress bar changes, but it opens the same page of the sample course, not the page of the lesson.
I also made two sample courses to help you understand the problem.
First course and two lessons was made with thim elementor kit and elementor pro. Lessons doesn’ open when you click on them in the course.
https://sijaj.net/course/aaa-nov-tecaj/Second course and two lessons were made with the default theme. Lessons open, when you click on them in the course.
https://sijaj.net/course/aaa-nov-tecaj-2/Firstly I adress this issue to ELementor Pro support, but they told me that you will be the best option to help me solve this problem.
Best regards
Luka Plečnik -
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Dear Daisy
I assigned lessons to the course, but I can’t open them.
I send you two links.First course and two lessons was made with thim elementor kit and elementor pro. Lessons doesn’ open when you click on them in the course.
https://sijaj.net/course/aaa-nov-tecaj/Second course and two lessons were made with the default theme. Lessons open, when you click on them in the course.
https://sijaj.net/course/aaa-nov-tecaj-2/So how can I fix link of lessons in the first course that it will work?
Best regards
Luka Plečnik -
Hi ponos.si,
With your problem, we need to access your admin page to check, can you provide me your website URL and your admin account? We will check the problem for you.
Note:
- When submitting your information, please use “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/
- And please back up your website before we do anything on your website.
Yours Sincerely,
Daisy
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ThimPress Support Team
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Dear ponos.si,
My informations are:
Email: [email protected]
IP: 171.224.181.200
Country: Viet NamSincerely
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ThimPress support team
Daisy
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Dear ponos.si,
I checked your website, but the lesson still shows normally https://prnt.sc/Djm2cUR20QGC. Please check it again.
Sincerely
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ThimPress support team
Daisy
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Hello Daisy,
maybe we didn’t understand well.
I gave you examples of two courses.
The first one is displaying lessons fine (https://sijaj.net/course/aaa-nov-tecaj-2/). I wanted to change design of this course and lessons and I used thim elementor kit to do sample course and lesson to use it on all other courses and lessons.
The other one, which I wanted to use on all courses and lessons isn’t working well. WHen you click on lesson, only url in adress bar changes, but it doesn’t open the lesson (https://sijaj.net/course/aaa-nov-tecaj/lessons/2-lekcija/).
Best regards
Luka Plečnik -
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Hi Daisy,
I see we didn’t uderstand very well.
I made sample course and sample lesson in Thim elementor, because I wanted to use both on all courses and lessons.
You used my sample course, but connect it with old design for lessons.I want to use this style of lesson: https://sijaj.net/?thim_elementor_kit=lekcija
and this style of course: https://sijaj.net/?thim_elementor_kit=tecajThis is the course example for test purpose: https://sijaj.net/course/aaa-nov-tecaj/
Can you connect new style of courses with new style of lessons?
Another thing is that new style of lesson doesn’t display course curriculum on frontend. When I edited it, it is shown normally, but on the page, it is not shown properly. Can you check this?
Best regards
Luka Plečnik -
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Hi Daisy
thank you. Yes, url of lessons are now working fine.
But I have some troubles with editing courses and lessons in thim elementor.
Lesson:
When I make some changes in editor, it shows things fine.
When I want to update edited lesson, it says Server Error (500 error) and nothing changes on the frontend on the phone.On the frontend on the phone, I can’t scroll in lesson and I don’t see all content of the course curriculum and content of the lesson.
Course:
I can edit course, but when I update, I see changes on the phone with delay.In editor it is shown that the course image is full width and course curriculum is full width, but on the frontend on the phone is shown like desktop version in two columns.
Can you also check that editing sample course and lesson in thim elementor will work fine for desktop, tablet and mobile phone?
Best regards
Luka Plečnik -
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Dear ponos.si,
My email is [email protected]
Sincerely
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ThimPress support team
Daisy
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Dear Daisy
I send you two videos of issues via WeTransfer.
One video is on dekstop editor, when I change font size in sample lesson and I want to uppdate page, it says server Server Error (500 error) in the bottom left corner.
The other video is on the phone in lesson, I want to scroll, I can’t scroll.
You can also see in the second video, shot on the phone, that lesson is shown in two columnns, but for the phone version, it should be in one column.Video, shot on the phone, also shows you, that course content isn’t displayed on the phone. The same issue with not displaying course content
is also on the tablet.Best regards
Luka Plečnik -
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Hi Daisy
thabk you for the reply.
I see that you fixed Server Error (500 error) and displaying course content on the tablet.
But I still have problems with other things I wrote.
1) I can’t scroll down in the sample lesson on all devices (phone, computer, tablet).
2) On the phone in sample lesson is content displayed in two columnns (course content and lesson content), but it should be in one column.
3) Course content isn’t displayed on the phone.
This issues are also seen in videos I send you before.
Best regards
Luka Plečnik -
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Hi Daisy,
thank you. It seems that everything I wrote up is now working fine.
I just found out another thing which I can’t do it by myself and I need your help.
On tablet when you go on sample course and you click on display course content, the column is too narrow, because content of one lesson should be displayed in one row. But I have displayed one or two words in one row. So content of one lesson is displayed in many rows.
I can see this only on tablet, because in editor elementor, course content isn’t displayed correctly.
Can you also check this issue?
I will send you printsreen of tablet and of editing tablet in elementor on your email.
Best regards
Luka Plečnik
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Dear ponos.si,
I don’t see any errors https://prnt.sc/_TW6zZtVP-oI. Or am I not understanding what you mean?
Sincerely
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ThimPress support team
Daisy
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Dear Daisy
I send you email to: [email protected]I can send you files via WeTransfer if you would prefer this way.
Best regards
Luka Plečnik -
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Dear ponos.si,
I hope you were satisfied with our theme as well as the level of service we provided. If you are happy with the theme and our services, please consider rating 5 stars for our theme at http://themeforest.net/downloads. It’s a criterion to evaluate my ability. I would highly appreciate that.
Because your issue is no more. I will close this topic now.
Yours Sincerely,
Daisy
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ThimPress Support Team
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