Wishlist add-on crash
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AuthorPosts
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November 30, 2022 at 1:10 AM #868810Valerio MarcelliParticipant
I just installed wishlist add-on and the site crashed:
( ! ) Fatal error: Uncaught Error: Call to undefined function ecademy_is_version_addons_wishlist() in /Users/valeriomarcelli/Local Sites/jubilopia/app/public/wp-content/themes/ecademy/inc/learnpress.php on line 12
any idea how to fix it?
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November 30, 2022 at 8:34 AM #868849JuliaKeymaster
Hi Valerio Marcelli,
Please give me your site URL and a WordPress admin account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check your issue.
And please backup your website before we do anything on your website.
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Yours Sincerely,
Julia
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November 30, 2022 at 8:53 PM #869089Valerio MarcelliParticipant
Hi Julia, sadly I’m working on it in local at the moment..
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December 1, 2022 at 9:38 AM #869187JuliaKeymasterThis reply has been marked as private.
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December 3, 2022 at 1:58 AM #869604Valerio MarcelliParticipant
I just installed the website, thanks in advance for your help
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December 3, 2022 at 10:40 AM #869694JuliaKeymasterThis reply has been marked as private.
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December 3, 2022 at 8:23 PM #869787Valerio MarcelliParticipant
Do you mean whishlist addon? I can install it but it will give a fatal error when activated. I didn’t understand what I have to check..
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December 3, 2022 at 9:40 PM #869791Valerio MarcelliParticipant
ok, now it’s installed but not activated..
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December 4, 2022 at 8:08 PM #869852JuliaKeymaster
Dear Valerio Marcelli.
Please give us WordPress site and FTP account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/. All information will be confidential for sure, we are responsible for that. We need this information to check your issue.
And please backup your website before we do anything on your website.
Yours Sincerely,
Julia
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ThimPress Support Team
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December 4, 2022 at 9:21 PM #869869Valerio MarcelliParticipant
done, thanks
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December 5, 2022 at 10:05 AM #869945JuliaKeymasterThis reply has been marked as private.
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December 5, 2022 at 3:57 PM #870048Valerio MarcelliParticipantThis reply has been marked as private.
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December 5, 2022 at 4:57 PM #870074JuliaKeymasterThis reply has been marked as private.
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December 5, 2022 at 9:01 PM #870129Valerio MarcelliParticipantThis reply has been marked as private.
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December 6, 2022 at 9:45 AM #870261JuliaKeymasterThis reply has been marked as private.
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December 9, 2022 at 2:04 AM #871226Valerio MarcelliParticipant
I just tried to connect and it’s fine for me, I’ll write the access info again
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December 9, 2022 at 11:04 AM #871333JuliaKeymasterThis reply has been marked as private.
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