You can’t choose a date in the past
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AuthorPosts
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March 6, 2024 at 1:50 AM #964050stormromaParticipant
You can’t choose a date in the past
hi, this is the message that appears when you try to book a room with only available dates 11-13 April 2024. I think there is some bug in the code, as I see the same problem on two different booking sites, with the plugin ointegrated. what do you recommend? So far the plugin has worked well
Thank You -
March 6, 2024 at 8:38 AM #964083LouisaModerator
Hi stormroma,
With your problem, we need to access your admin page to check, can you provide me your website URL and your admin account? We will check the problem for you.
Note:
- When submitting your information, please use “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/
- And please back up your website before we do anything on your website.
Yours Sincerely,
Louisa
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ThimPress Support Team
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March 6, 2024 at 1:22 PM #964165stormromaParticipantThis reply has been marked as private.
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March 6, 2024 at 1:33 PM #964167stormromaParticipantThis reply has been marked as private.
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March 6, 2024 at 3:25 PM #964199stormromaParticipantThis reply has been marked as private.
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March 6, 2024 at 3:30 PM #964201stormromaParticipantThis reply has been marked as private.
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March 7, 2024 at 1:45 AM #964315creationdemagieParticipant
Hello,
I have the same issue “You can’t choose a date in the past”How can I do ?
Thanks.
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March 7, 2024 at 1:07 PM #964413stormromaParticipantThis reply has been marked as private.
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March 8, 2024 at 8:56 AM #964599LouisaModerator
Dear stormroma,
I can book a room normally from April 11 – 13 https://www.loom.com/share/6b072dc2c6834fd7a0db48c46b731cdb, I don’t know how you did it to make the error happen.
Sincerely
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ThimPress support team
Louisa
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March 8, 2024 at 1:13 PM #964642stormromaParticipant
Hi, the problem was given to me by all the customers who are unable to book on two sites. And seeing online I’m not the only person complaining about this problem. Same error on two different sites that I installed your plugin. Furthermore, the management of room quantities does not work either. Unfortunately, I inform you that I will have to release negative feedback, as the problem was not resolved in three days and the customer lost money on bookings. You sent me a video that doesn’t even record the steps taken on the site. unprofessional in my opinion
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March 9, 2024 at 11:59 AM #964800LouisaModerator
Dear stormroma,
Sorry, please check my video again. My payment activity is correct. If there is an error, please return the video so we can understand better.
Sincerely
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ThimPress support team
Louisa
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March 9, 2024 at 4:24 PM #964827stormromaParticipant
Hi, sorry if I tell you, but you don’t agree that you are trying another plugin that is not yours, installed on the main site. the link I sent you was another site placed in another subfolder of the main site. I solved it by deactivating your plugin and found another solution
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March 11, 2024 at 8:54 AM #964968LouisaModerator
Dear stormroma,
Sorry to leave you with a bad experience when using our product, if you do not continue to use it I would like to close this topic.
Sincerely
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ThimPress support team
Louisa
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