Product reviews are an essential part of any eCommerce business. They build trust, provide social proof, and can significantly influence purchasing decisions. Whether you’re migrating your store, recovering from data loss, or simply want a backup, knowing how to import and export product reviews in Magento 2 is essential.
Unfortunately, Magento 2 doesn’t offer a built-in feature to handle this directly. Hence, you must have Import & Export Product Reviews in Magento 2 extensions.
Let’s explore how to import and export product reviews in Magento 2, the benefits, and some of the best tools available.
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Table of Contents
What are Product Reviews?
Product reviews are customer feedback on a particular product. Customers typically express their opinions, experiences, and satisfaction level. They often include a star rating (e.g., 1-5 stars) and a written comment. Product reviews play a significant role in influencing purchasing decisions, as potential buyers often rely on the experiences of others to gauge the quality and suitability of a product.
Benefits of Importing & Exporting Product Reviews in Magento 2
Importing and exporting product reviews in Magento 2 offers several benefits for eCommerce businesses, including:
- Streamlining migration: When migrating to a new Magento 2 store or upgrading your existing one, importing product reviews ensures that valuable customer feedback is not lost.
- Managing multiple stores: If you have multiple Magento 2 stores, exporting and importing reviews can help maintain consistency and share social proof across all platforms.
- Analyzing customer feedback: Exporting product reviews allows you to analyze customer sentiment, identify trends, and gather valuable insights for product development and improvement.
- Bulk updates: Importing reviews in bulk can save time and effort, especially when dealing with a large number of products or migrating from another platform.
- Data backup and recovery: Regularly exporting product reviews provides a backup in case of data loss or system errors.
5+ Best Import & Export Product Reviews Extensions in Magento 2
While Magento 2 offers basic import/export functionality for product reviews, several third-party extensions provide advanced features and greater flexibility. Here are five of the best import & export product review extensions available:
BSS Commerce Magento 2 Import Export Product Reviews Extension
BSS Commerce Magento 2 Import Export Product Reviews Extension allows you to import and export product reviews in bulk via CSV files, making it easy to migrate reviews, back up your data, or manage reviews across multiple stores.
Key Features:
- Import reviews with ratings, titles, and descriptions.
- Export reviews into a CSV file.
- Supports multiple Magento 2 stores.
- Compatible with Hyva theme.
- Provides a sample CSV file for easy formatting.
FME Extensions Magento 2 Product Reviews Import Export Extension
FME Extensions Magento 2 Product Reviews Import Export Extension offers a robust solution for importing and exporting product reviews, with advanced features like selective import/export and detailed progress tracking.
Key Features:
- Import and export reviews with all associated data.
- Filter reviews by date, customer, and more.
- Merge or replace existing reviews during import.
- Download a sample CSV file for guidance.
- View import/export progress and error notifications.
Amasty Import & Export for Advanced Product Reviews (Add-On) for Magento 2
Amasty Import & Export for Advanced Product Reviews (Add-On) for Magento 2 is an add-on for Amasty’s Advanced Product Reviews extension. It enables you to import and export reviews, adding flexibility to your review management.
Key Features:
- Import reviews for multiple products at once.
- Export all reviews into a CSV file.
- View and manage imported reviews in the backend.
- Requires Amasty Advanced Product Reviews extension.
Meetanshi Magento 2 Product Reviews Import Export
Meetanshi Magento 2 Product Reviews Import Export simplifies importing and exporting product reviews using CSV files, enabling efficient migration, backup, and management of reviews across multiple stores.
Key Features:
- Straightforward CSV import/export.
- Includes customer and product data alongside reviews.
- Handles both customer and guest reviews.
- Designed to be a “time saver” with intuitive operation.
MageComp Magento 2 Product Reviews Import Export Extension
MageComp Magento 2 Product Reviews Import Export Extension provides a robust solution for bulk importing and exporting product reviews via CSV, streamlining review management and migration.
Key Features:
- Emphasizes “bulk” import for many reviews at once.
- Import includes star ratings, not just text.
- Manages multi-store setups where reviews might differ.
- CSV validation to prevent errors before import.
How to Import & Export Product Reviews in Magento 2
Step 1: Choose and Install an Import & Export Product Reviews in Magento 2 Extension:
Select an extension that we have recommended above. Download and install it according to the provider’s instructions. This usually involves uploading files to your Magento 2 directory via FTP and running commands in your SSH.
Step 2: Export Product Reviews in Magento 2:
- Navigate to the extension’s export section, usually found in the Magento admin panel under Marketing.
- Select the desired options, such as date range, file format (CSV), and whether to include customer details.
- Click the “Export” button to generate a CSV file containing your product reviews.
Step 3: Import Product Reviews in Magento 2:
- Navigate to the extension’s import section.
- Download the sample CSV file provided by the extension to understand the required format.
- Prepare your CSV file, ensuring all data is correctly formatted and matches the sample file.
- In the import section, select your CSV file, choose the import mode (merge or replace), and click the “Import” button.
- The extension will process the file and import the reviews into your Magento 2 store.
Conclusion
Importing and exporting product reviews in Magento 2 is crucial for efficient store management, seamless migrations, and data analysis. While Magento 2 doesn’t offer a native solution, numerous extensions provide user-friendly interfaces and powerful features to simplify this process. By choosing the right extension and following the outlined steps, you can effectively manage your product reviews and leverage their benefits to enhance your eCommerce business.
Read more: Top 8 Best Free Magento 2 Themes
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