Ticket Center
1st step Check your purchase code
2nd step Choose your product below
3rd step Create your support ticket
*If you have already verified Envato Purchase code before, you don’t have to do it again. This requires one time only. Please move on to the 2nd Step.
**If you don’t use our Premium themes but plugins only such as: LearnPress, WP Hotel Booking Plugin, Event Manager, you don’t need to verify purchase code, please disregard this step and skip to the 2nd Step.
Verify Your Envato Purchase Code (required for Premium Theme users)
Pick the product you are using
ThimPress themes
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Support Policy
We really care about customer support services and guarantee to response to all support topics within 24 hours on weekday (a bit longer over weekend).
Due to different timezone, you may get very fast response when we are available; our timezone is: GMT+7.