Ticket Center

1st step Check your purchase code

2nd step Choose your product below

3rd step Create your support ticket

*If you have already verified Envato Purchase code before, you don’t have to do it again. This requires one time only. Please move on to the 2nd Step.

**If you don’t use our Premium themes but plugins only such as: LearnPress, WP Hotel Booking Plugin, Event Manager, you don’t need to verify purchase code, please disregard this step and skip to the 2nd Step.

FAQs:

If you don’t know where to get Purchase code, please follow this guide
If your support has been expired, please consider this guide to renew it and gain access to Support tickets
Learn how to create a support account and submit a support ticket here

ThimPress plugins

LearnPress

LearnPress Premium Add-ons

WP Hotel Booking

Thim Elementor Kit

Support Policy

We really care about customer support services and guarantee to response to all support topics within 24 hours on weekday (a bit longer over weekend).

Due to different timezone, you may get very fast response when we are available; our timezone is: GMT+7.