Create multiple plans
Tagged: see access info
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AuthorPosts
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October 25, 2023 at 5:07 PM #939547SimoneParticipant
Hi there,
I am setting up my course using Learnpress and I would like to offer to my customers 3 different plans for a course. One with just the recorded video-course and two more plans with extra zoom/live sessions with me.
How can I configure this? I got a bit lost tbh. I just have the option of one single price.
I thought about redirecting customers to a stripe check-out page when they click on “buy” but then I would need some sort of integration that grants access to the course.
Any idea?
If you need more info I can share with you temporary login credentials.
Thanks a lot,
S -
October 26, 2023 at 9:33 AM #939641DaisyModerator
Hi Simone,
Sorry, but we have not had that feature yet. Thank you for your question.
Sincerely
Thimpress Support
Daisy
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October 26, 2023 at 11:22 AM #939669SimoneParticipant
Thank you,
I know you don’t have it, that is why I am asking here :)
The question is if you can help me find a way that I can make it work somehow?
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October 26, 2023 at 3:11 PM #939716SimoneParticipant
I am trying to find a workaround and I thought I can sell the courses as a budle with woocommerce, this way I can create different layers.
I found this video: https://www.youtube.com/watch?v=XBK36g-1-ts but when I go to Learnpress -> Settings despite having activated Woocommerce as the video explains, I don’t have the option “WooCommerce Payment” (I only have “General” Paypal” and “Offline Payments”). See video at minute 1:20 for better understanding.
Any idea why?
Thank you,
Simone -
October 27, 2023 at 9:19 AM #939859DaisyModerator
Dear Simone,
To get the “Woocommerce Payment” option you need to use our WooCommerce Add-On For LearnPress add-on
Sincerely
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ThimPress support team
Daisy
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October 27, 2023 at 9:29 AM #939865SimoneParticipant
Yes and this is what I already did but I don’t seethe option.
What can be the problem?
Thank you
Simone -
October 27, 2023 at 3:11 PM #939937DaisyModerator
Hi Simone,
With your problem, we need to access your admin page to check, can you provide me your website URL and your admin account? We will check the problem for you.
Note:
- When submitting your information, please use “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/
- And please back up your website before we do anything on your website.
Yours Sincerely,
Daisy
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ThimPress Support Team
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October 27, 2023 at 3:51 PM #939954SimoneParticipantThis reply has been marked as private.
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October 27, 2023 at 4:21 PM #939962DaisyModerator
Hi Simone,
We have fixed your issue on your website. Please check again.
If your issue is resolved, please tell us so that we can close this topic.
Sincerely
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Thimpress Support
Daisy
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October 28, 2023 at 10:49 AM #940053SimoneParticipantThis reply has been marked as private.
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October 30, 2023 at 1:39 PM #940302SimoneParticipantThis reply has been marked as private.
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October 30, 2023 at 2:09 PM #940319DaisyModerator
Dear Simone,
I noticed in your error message that the error is in your theme https://prnt.sc/OUCvjyEQ278m. Please contact the theme provider for support.
Sincerely
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ThimPress support team
Daisy
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October 31, 2023 at 10:21 AM #940557SimoneParticipantThis reply has been marked as private.
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October 31, 2023 at 11:54 AM #940590DaisyModerator
Dear Simone,
I didn’t fix anything, before that you didn’t have the “Woocommerce Payment” option in Learnpress settings because you hadn’t activated our add-on. I just activated it and didn’t edit anything else.
Sincerely
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ThimPress support team
Daisy
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October 31, 2023 at 12:39 PM #940595SimoneParticipant
Thank you, Daisy, for your answer.
Could you please further address me on how to proceed to fix this?
Thanks a lot
Simone -
October 31, 2023 at 4:06 PM #940638DaisyModerator
Dear Simone,
This is a theme problem, you need to contact the theme provider for the most accurate support.
Sincerely
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ThimPress support team
Daisy
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October 31, 2023 at 4:21 PM #940646SimoneParticipantThis reply has been marked as private.
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November 1, 2023 at 10:53 AM #940798DaisyModerator
Dear Simone,
Yes, we will assist you with issues related to our themes and plugins. Please feel free to ask me if you have any questions.
Sincerely
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ThimPress support team
Daisy
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November 1, 2023 at 2:33 PM #940842SimoneParticipantThis reply has been marked as private.
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November 2, 2023 at 2:24 PM #941024DaisyModerator
Dear Simone,
Please contact Woocommerce for support. This file is not in our plugin folder.
Sincerely
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ThimPress support team
Daisy
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December 15, 2023 at 2:10 AM #948758SimoneParticipant
Hi Daisy,
Just got back from my holidays sorry for the late reply.
Both my theme support team and woocommerce support team redirect me to you because the problem started when I installed learnpress and it is also only active when the plugin “learnpress certificate” is active.
Could you please investigate this further and let me know?
Thanks a lot,
Simone -
December 20, 2023 at 11:33 AM #949722DaisyModerator
Dear Simone,
Please send this error line to your theme provider https://prnt.sc/HunsZBXIgs85. It’s in your theme folder, not from our plugin. Your theme has already been customized.
Sincerely
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ThimPress support team
Daisy
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